Privacy Policy

Last updated: May 16, 2025

Hey there!
We care a lot about your privacy. This page explains how we collect, use and protect your personal info when you visit our website or use our services at Choose Your Route.

1. Who We Are

We’re Choose Your Route, and we run this site. If you’ve got questions, reach us at:

📧 info@chooseyourroute.com
🌐 https://chooseyourroute.pt

2. What We Collect

We only collect what’s really necessary – nothing more.

Info you give us:

  • Your name

  • Email address

  • Phone number

  • Address (if needed)

  • Anything you type into our forms (like contact or newsletter sign-ups)

Info we collect automatically:

  • Your IP address

  • Device and browser type

  • What pages you visit and how long you stay

  • Cookies

3. Why We Collect It

We collect your info to:

  • Send you updates or replies

  • Process bookings or payments

  • Improve your experience on the site

  • Send newsletters (only if you’ve signed up)

  • Make sure everything runs smoothly

4. Legal Stuff (but in plain English)

We use your info because:

  • You gave us permission (yay consent!)

  • We need it to offer you a service

  • Sometimes, it helps us improve the website

5. Do We Share Your Info?

Only with platforms we trust to help run the site or deliver services. Like:

  • Stripe (for secure payments)

  • Mailchimp (for newsletters)

  • Google Analytics (to understand how the site is used)

  • TicketingHub (to book the tours)

We don’t sell your data. Ever.

6. Outside the EU?

Some tools we use (like Mailchimp or Google) might store data outside the EU.
But don’t worry – they follow the rules and keep your data safe.

7. Keeping It Safe

We use good security practices to keep your info protected against hackers, leaks, or any funny business.

8. How Long We Keep It

We only keep your info for as long as we need it:

  • Contact form messages: up to 2 years

  • Billing info: up to 10 years (legal stuff)

  • Newsletter: until you unsubscribe

9. Your Rights

You can always:

  • See what data we have about you

  • Fix wrong info

  • Ask us to delete your data

  • Say “no thanks” to marketing

  • Unsubscribe anytime

Just email us: info@chooseyourroute.com

Terms of Service

Last updated: May 16, 2025

Hey! Before you dive into our website, here’s the deal. By using Choose Your Route, you’re agreeing to follow these terms. If you don’t agree, it’s best to hit the back button. 

1. Using Our Site

When you visit Choose Your Route, you’re agreeing to play by the rules — that means following the laws that apply to you and not doing anything shady. The content you see here (like images, text, videos, tools) is protected by copyright and trademark laws.

2. What You Can (and Can’t) Do

We give you permission to temporarily download or view stuff from our site, just for personal and non-commercial use. You can’t:

  • Copy or change anything

  • Use our content for business, ads, or public stuff

  • Try to mess with or reverse-engineer any code

  • Remove copyright notes or credits

  • Reupload our content elsewhere (no mirroring)

If you break the rules, this permission ends automatically. And we might cut your access anytime. If that happens, you’ll need to delete anything you downloaded.

3. No Guarantees

We do our best to keep things accurate and up-to-date, but honestly — we can’t promise perfection.

  • Everything on our site is offered “as is”, with no guarantees (sorry!)

  • We don’t guarantee the content is 100% correct, useful, or bug-free

  • We’re not responsible for how you use the info or where it takes you

4. Limit of Liability

Stuff happens. But if something breaks, or you lose data or money by using our site — we’re not liable. We’re not trying to be harsh, just being clear.

Some countries have laws that override this, so this might not apply to you.

5. Accuracy Disclaimer

Sometimes there might be small mistakes (typos, outdated info, broken links — we’re human too). We may change stuff on the site without notice, and we’re not promising we’ll always keep everything up to date.

6. Third-Party Links

We sometimes link to other websites. We don’t control those sites, so we’re not responsible for what’s on them. Clicking those links is at your own risk.

7. Changes to These Terms

We might update these terms from time to time. When you use the site, you’re agreeing to the latest version — so it’s good to check back once in a while.

8. Legal Stuff

These terms are governed by the laws of where Choose Your Route is based. If there’s ever a legal issue, it’ll be handled in our local courts.

Questions?

If you’ve got any doubts or concerns, just reach out — we’re here to help:

📧 info@chooseyourroute.com